Customer Care Statement
Last Update: October 14, 2014
We thank you for choosing a GenieCo, Inc., product. Welcome to The Genie Team!
There is no charge for our Customer Care to the original purchaser and registered user of any GenieCo, Inc., software management system. The no charge Customer Care includes software corrections, software revisions, installation and setup help, product training and ongoing system support. There are no monthly charges or annual fees.
Our goal is to provide you with the highest quality, friendly and effective customer care possible. You can contact us:
Monday – Saturday 6:00 am – 10:00 pm MST/MDT
Anytime - 24/7
BY WRITING US AT:
PO Box 271924
Ft. Collins, CO 80527
We will make every effort to return phone calls and emails within 4 hours. You are welcome to make an appointment with us, should the above hours not work for you.
SALES QUESTIONS & ORDERS: